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samsung er290 cash register?

when ringing up a sale, the cash register came up with with message e9, and i cannot get the till to work it just keeps ringing, we have turned the power off, pressed cancelled buttons no response
june, November 2013
The printer is jammed or the timing of the printer has a problem.

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If anyone needs a Samsung ER-290 manual, one of our users has it here:

http://the-checkout-tech.com/manuals/cashregisters/Samsung_ER-290_operating_programming_manual.html

Registerman, November 2013
link Click here to see other fixes for Samsung.