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how do i re-program my veritasR8 plus alarm?

How can i re-program my Veritas alarm after having to reset it with factory code 4321.
We had to switch off power to the whole house and alarm when connected back up would not work, alarms sounded and no code would stop them. It had to be left with no battery as we could not find the reset pins in the main box. An electrician then had to set it back to factory settings of 4321.
Non of my zones work. When i use part 1 for example it is supposed to omit landing. Then when i go downstairs i have 20 secs or so of beeps to enter code to turn alarm off. However, the alarm sounds once i have reached the bottom of the stairs, as soon as i enter an alarmed area.
Also when on "full" and i come back into house the alarm sounds as soon as i open external door and i have no time to enter code.
I have tried using factory code and i have also tried my original code too,as i can change code okay.
Please help i am climbing the walls as i have tried everything in the user manual.
Thanks
Stephanie, November 2013
maby they think think we get get paid to give advice we don't

gts, November 2013
pity they not follow our advice

gts, November 2013
Your opinion is always valued mate :) :) :)

What folk need to know is our opinions are based upon the "panel" and nothing personal,or any sort of belittlement towards the posters.

You gave op good advice mate :)

e manno, November 2013
guess my solution not wanted guys :-)

gts, November 2013
Yep tex will help.

Just a few questions to answer first then bingo!....
You receive the boook for your version :)

e manno, November 2013
Well I just found a dozen sites giving out this manual.
You could always ring Texecom and ask them :D
They usually help :P

Alarm, November 2013
or,my preferred programming system for this tat,a 12 bore with 00 buck shot,sorry guys,but you all know my opinion with this dross :-)

gts, November 2013
user manual no good you need the engineering manual

gts, November 2013
link Click here to see other fixes for Veritas Plus.