you gave me the iron named above as a gift as i burnt my wrist on one of your irons because it blew up whilst i was using it. the breville technique you sent me is the best iron ive ever had. im sorry to say this iron has stopped working after giving off a burning smell that set off my smoke detectors. i have written to you several weeks ago but have had no reply. can i get it fixed and where

mrs jane barrett, January 2014

Hi, my breville steam iron too started to smell of burning and then stopped working, just got flashing lights now but won't heat up

Gary, Manchester, July 2015