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my car ford c-max 2004 won't lock?

Please help. My ford C- Max ,year 2004 won't lock with fob or manually with key. Lock from inside stays depressed down on drivers door all the time. Lights come on when fob used but car doors stay open. What can I do ?
Joe Johal, March 2014
when you say either key or fob not operating lock suspect the actual lock/latch assy in the drivers door at fault

cdc, March 2014
link Click here to see other fixes for Ford C-MAX.