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what has caused the drum to come loose and how do i fix it?

The drum is loose on my whirlpool washing machine and its making a banging noise what has caused this and how do i repair it
tracey, April 2014
Something broken. Either the bearings have collapsed or the spider shaft broken. Major job to dismantle machine & find out. You will need a service company if you really want to spend a lot of money & fix it. Not really a DIY job.

Lincoln Appliance NZ, April 2014
link Click here to see other fixes for Whirlpool.