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Kenmore ultra wash quiet guard stuck on wash cycle?

I have a Kenmore dishwasher ultra wash quiet guard deluxe, just bought it looks like new but so far is stuck in the wash cycle until I just press cancel and drain. I have let it run for long duration like over 2 hours and it does not change the cycles, sits on washing. It was working perfectly before so there should not be any installation issues.
Kunal, April 2014
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