the inlet tubes thats in the drawer that lets the water into the drum, could be blocked with hard washing power ect,, try filling the drawer with a kettle or watering can of cold water, and see if the water is getting into the drum through the drawer. if not the tubes are blocked with hard power ect,, if so you will need to pour very hot water into the drawer, but be very carefull doing this, you dont want it to splash back at you, pour slow, untill its melts the hard power,
j, August 2014