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replace lamp in Neff oven problem?

When I took the lamp out of our Neff oven part of the fitting came out with it. it was a very small threaded sleeve that the lamp screws into. should it do this? Has this broken off? If not how do I screw this back in so that I can screw the new lamp in? Do I need a complete new lamp fitting?
Martin, August 2014
link Click here to see other fixes for Neff.