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how to clear home alarm memory?

not able to set alarm; get secure system before arming with message of fire zone 7 & 8. home security was only established for 6 zones; wasn't aware of zones 7/8.
DAVID, August 2014
No details, how are we supposed to assist?

Panel make and model would help.
I probably know that panel but conformation would be nice.

Alarm, August 2014
link Click here to see other fixes for 8.