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how can I fix my newhome.oven ?

My new home ERa600h oven, just switched it self off
Mid cook. Checked box and wall plugs all okay. Help please.
PETE CHORLEY, September 2014
No, there are lights showing on the oven but for a brief moment the light on the panel and the oven light and fan came on very briefly when I banged the
Stainless steel panel at the top,this happened only once.

pete chorley, September 2014
is there any power going to it at all? any lights on..ect

j, September 2014