Samsung RS21DGRS Refrigerator?
I have a Samsung side-by-side fridge freezer, bought new, that has run without problem for the last 3 years. The circulating fan on the fridge side started to make a noise as if it was hitting something. I carefully dismantled the inside of the fridge to find that it was frosted up and the fan was hitting the ice. I defrosted the whole thing then after reassembling it I started it up again. Three months later it has started to do the same thing. What can be wrong and why does it now keep freezing up, how can I rectify it? The temperature is set at -18c on the freezer side and + 4c on the fridge side. Everything else appears to be working ok including the icemaker.

Steve, September 2014

I phoned Samsung on 0845 7267864 due to my F/Freezer Model RS21JGRS having the bad fan wurring sound....and Samsung Customer Service Centre Staff were great, an engineer is coming to rectify the problem tomorrow.....FREE!!!! The F/Freezer was maufactured in 2005, it's now 2014....Simply Fantastic Customer Service...!!!!
Well Done and Three Cheers for Samsung......!!!!!!
One thing for sure....I'll be buying another Samsung in the future......

Steve, September 2014