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Golds gym 450 incline won't go up or down. ?

I got my treadmill from my brother in law but the incline was broken when I got it. The up down buttons beep when they are pushed but it does not go up or down. I've re-calibrated it but it didn't do anything. Any help would be awesome. I think it's at the highest point of incline which is too high for me to use it much.
Jessica, September 2014
link Click here to see other fixes for Brother.