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MyExbury EBY15 Dimplex fire ismaking a loud noise ?

What is causing this noise from my flame effect. The flame has stopped flickering
Eleanor Whyte, October 2014
Either there is a piece of coal caught in the fan blades or the blade cylinder is not central in its housing,all thats needed is a small screwdriver to push it back in the middle

toptrish, October 2014
link Click here to see other fixes for Dimplex EBY15.