I need to replace the hose handle from my Tristar Mg1 Model A101G due to some broken parts. I have taken the screw covers off and loosened the hose handle cover. This has enabled me to get the wiring out, but I cannot take the hose handle cover off entirely, nor can I seem to get the hose handle off of the hose at all. I removed the pin holding the handle to the hose, but it doesn't seem to have had any impact on loosening the hose handle from the hose. Any ideas?

Amy, November 2014