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How can I fix my srs594hnss fridge freezer?

I have a Samsung srs594hnss fridge freezer and the freezer works fine but the fridge doesn't get colder than 11 degrees have done multiple full defrost but no good and I get ice build up on the bottom left vent in the fridge side....any help would b appreciated
scott, December 2014
link Click here to see other fixes for Samsung SRS594HNSS.