GG asked ... Fix food processor motor?    |    T asked ... How do I turn the delay off on Electrolux DX302 dishwasher?    |    Helen asked ... How can I mend my Kenwood Gourmet FP505?    |    Roy Turner asked ... Kohlangaz Gosford HE fire?    |    Peter asked ... How can I mend a Powerwasher PRO PRO1800PWE?    |    Click here to ask your question

Here's one for the professionals?

Being spring / friction washer are long time in compressed position I am assuming these should be replace when stripping down parts. Also am I correct that bolts/nuts securing for example timing belt brackets have a set tightening torque and if not met, ie: lose could undo itself with vibration of engine. Reason my daughters cars engine is shot £2,000 to repair because the timing belt tension bracket bolt came out.

The garage she bought the vehicle from and who changed the belt before she purchased it refuses to accept liability even though they stamped the service book that the belt has been replaced and has a receipt to say this.
Many thanks in anticipation
Bob.
Bob U.K., January 2015
Ho Bob, yes you are wright, the bolt can vibrate out if not corectly tightend, but also can the bolt brake if over tightend, this is the story of all dealers. What tipe of warenty/garenty do the give on there work, you can nail them, if not compliing, contac there head office and ask the same questions.be calm and polite, as these poepel do not like to hear screeming and agrovated customers, hope you can get sorted

louw olivier, February 2015
Talk to Citizen's Advice Bureau or Trading Standards.

ChicksFan, January 2015