Its WM611W, I think and you say its not talikng conditioner from the drawer.
Try these links:
http://forums.moneysavingexpert.com/showthread.php?t=1928329
http://www.mumsnet.com/Talk/good_housekeeping/a762664-Why-is-the-washing-machine-not-using-the-fabric-conditioner
How did I do that? Like this:
http://bit.ly/1CnfJ0s
X, March 2015