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keeps saying out of range?

its out of range
greta, May 2015
It will be a cordless handset - the out of range message says that the handset is not communicating with the base station.

Either the two parts are too far apart and the signal is too weak - or one of them is defective.

A repair is unlikely - probably best to buy new.

It usually helps to say make & model, May 2015
What is? You don't mention the product, make or model. I don't think anyone will be able to help you.

Ree, May 2015