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How to alter the time on the speaking clock?

I have bought a Tavistock&Jones speaking clock which is showing the correct time and speaking the correct date. However the spoken time is wrong and the little manual doesn't tell you how to alter it. Please advise. Would be very grateful as it is a gift.
VJS, May 2015
This from a chap (?) called Ernest Jones last October...

Tavistock & Jones will just be a Brand Name not a manufacturer or retailer - you might get what you want from... Easylife...

Customer service: 0871 855 6100
For more innovative products from Easylife please visit:
www.easylifegroup.com

Good luck..., May 2015