First few prints B&W then both red lights came on flashing. Wont work at all. Cleaned plate, changed all cartridges, wobbled them to make sure sat properly, unplugged USB and power cable, still no joy !! even uninstalled program haven't installed it again though

eric, July 2015

lots of advice here. It is a common problem.

http://bfy.tw/kIH

You DID try to search for yourself, didn't you? Don't understand why you needed to ask here.

X, July 2015