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Why, after reconnecting power, is our key pad not accepting the code?

After reconnecting the consumer unit does the Texecom Veritas alarm will not work? We have reconnected the internal battery then turned mains power back on at consumer unit. Put the cover on and screwed the tamper screws back. Result= the alarm continuously beeps. I enter our code it does nothing. I've tried the 1234 or 4321 nothing. The whole alarm system then kicks in and both the internal and external bells ring. Thanks for any help. Sharon
Sharon, August 2015
To anyone interested. I have figured my problem out. We accidently left the internal battery power connected whilst main power was off. In turn the internal battery was drained of power. When we came to reset the system the system would not work. We removed the internal battery, turned on the mains power, hey presto it is working. Just need to purchase a new internal battery.

House wife and mum, September 2015
link Click here to see other fixes for Veritas.