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code reader jack socket?

Hi all, I have a Citroen 2008 c5 1.6l diesel car and I'm trying to get a code reader to erase a depollution faulty code, but I have tried an obd and an obd11 but they will not connect with the car, has anyone got any ideas on how to overcome this problem or am I using the wrong obd reader. Thanks in advance of an answer.
jp
jp, December 2015
Make sure the reader is compatible / configured properly.

http://www.zasttra.com/pages/list-of-obd2-compatible-citroen-tested

http://hobdrive.com/faq/obd2vehicles.html

http://pinoutsguide.com/CarElectronics/citroen_obd2_pinout.shtml

XXX, December 2015
link Click here to see other fixes for Citroen C5.