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Bosch classixx 7 vented tumble dryer?

I bought this new dryer on Sunday and only had problems since. when i put a load in,it goes for 10minutes then turns off leaving the clothes wet. I have tried it with only a few items and full but keeps on not drying. It does this on every program. what is going on?? any advice would be very helpful
nikki_pip, December 2015
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