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the no 9 is not working on my keypad of a Bentley f133 3 zone alarm?

The no 9 on the keypad is no longer working - does not beep when you press it - help - what should we do - can we repair it or do we need to buy a new circuit board - if so - where from ???
Isabell Delgarno, April 2016
Try www.bentley security.com, should be able to get direct help from there

xyz, April 2016