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get salt refill & prewash lighs flashing and nothing happens can anyone hel?

get salt refill & prewash lighs flashing and nothing happens can anyone help. it is about 3 years old
paul, April 2016
It's a dishwasher of unknown make and model - lights flash but it fails to operate - my guess is that there's no water entering the machine - without water nothing can happen - and that's just what you've got - nothing happening. The water inlet valve may be defective - or perhaps the water supply is turned off.

Does the troubleshooting section of the user guide give any clue?

Good Luck..., April 2016