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Scantronic 9452 can't get out of program mode?

Decorator set off tamper on sensor. Have powered down, shorted out system and re-entered all required parameters. However, 99 enter does not return to user mode? Power light on and service light. No day light and can't use system?It just won't go back to user mode.
Malcolm, July 2016
link Click here to see other fixes for Scantronic.