Our Hoover HWNL 7146-80 washing m/c washes clothes on a normal cycle but does not heat the water. The element checks out ok with a multimeter also the thermistor seems ok. Please does anyone have any suggestions.

Paul Nicholson, July 2016

Paul, we can check your module at a cost of £12 inc return post. Cost of repair is £55.08 or £12 if no fault found (both prices inc post back to you). Please include a note of the fault and a daytime tel no. We test/repair same day as receipt.
Tony
EMW Electronics
Millfield
Oxton
Notts
NG25 0TD
Tel 01159652118

Tony, July 2016

You next need to use the multimeter on AC voltage setting and check if power is getting supplied to the element during the wash cycle. Put one lead on an earth point on machine and use other lead to touch element wire on phase in side to see if full power is there. Be very careful to only use the tip of the probe. Keep your fingers away. If no power then either a broken wire from control panel to heater or a bad control board.

Lincoln Appliance NZ, July 2016