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Hotpoint not using all powder in drawerr?

We have a hotpoint aquarius 1000 wm22 and after a wash cycle has finished there is still a lot of powder in the tray
Anybody else had this happen?
Buzz, October 2016
Have you removed the drawer and cleaned inside the hole the drawer left behind

Roger, October 2016
link Click here to see other fixes for Hotpoint WM22.