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My MATSUI MCS50W is plugged in and on but its not cold?

The fridge freezer is plugged in and switched on but the actual inside of the fridge freezer is at room temperature and not cold at all? I've adjusted the temperature and even on number 6 it's still warm.... need help ASAP
Chloe, October 2016
link Click here to see other fixes for Matsui MCS50W.