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keypad won't program?

the keypad keeps returning to setup mode, I put in the date and time, but when I try to set the alarm it go to fault zone 07 but there is no zone 7 and then it just goes back to 01/01/2005. I system was only install Nov. 2016
David H, January 2017
link Click here to see other fixes for Honeywell Vista-20P.