My whirlpool oven inner door exploded last night, I had turned oven on and was waiting to cook dinner. When I opened the door there were a million pieces of hot glass inside. I'm so glad it wasn't the outer door, as my dogs are always in the kitchen and would have been badly hurt, so would I as I was standing very close to the oven. How many more people does it take to have their door explode and be hurt, for Whirlpool to do something about it?

Eve Humphrey, March 2017

There could well have been a flaw in the glass, either from use or a scratch from cleaning, etc. Not an uncommon problem as the search you could have done would show.

acp, March 2017

You ask...
How many more people does it take to have their door explode and be hurt, for Whirlpool to do something about it?

Well in your instance - from what you say - nobody was hurt - so the question - how many more? is unanswerable.

I'm sure the manufacturer makes allowance for injuries caused by dangerous or defective products and has liability insurance.

You may have an obligation to inform the manufacturer I think - but they likely know about it already. And the outer glass panel will surely offer protection from flying shards.

As for why it happened I guess that the heat of the oven caused the glass to expand and the expansion caused so much stress in the material that it fractured.

Replacement glass can be bought from online stores - YouTube has videos of how to fit the new glass.

https://www.youtube.com/watch?v=skpONuI6N7Q

Good Luck..., March 2017