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Boiler cutting out before heating hot water ?

I have a problem with a fire bird combi the boiler heats up from cold but cuts out when the boiler get hot but does not heat the hot holding holding tank also cannot get central heating. The actual original installing instructions do not give me any fault finding help except for burner problems. I've contacted fire bird they were not a lot of help except for saying try changing the relay
Patrick lovewell pl/ph heating engineer, July 2017