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How can I fix Geller SX 580 cash register printer error ?

How to get rid of 'printer error' on geller SX 580 cash register? After loading a new roll pressed ENT/RLS, but still error message comes on. All other functions work. Can anyone help to resolve this problem?
Sean, July 2017
Try turning key to P mode then power off for 5 seconds and power back on.

Registerman, July 2017
link Click here to see other fixes for Geller SX 580.