The Neff single Oven B1421 I have seems to have started to hang wrongly and therefore does not close properly. I have taken the door off and the left and right hinges seem fine and serviceable but I get the impression something in the main unit, where the hinges fit into it, is missing or has broken in the right hand hinge entry point. The metal seems fine both sides on an external look but is something else behind that metal securing in the door hinges ?

Can you help or point me in the right direction ?

Noel Baugh, December 2006

Noel,

You need to replace the hinges. They are available from us here:

http://www.ukapplianceparts.com/laundry_models.asp?search_fd17=b1421

It is up to you whether you replace just one, but we generally replace both to be sure.

Lee, December 2006