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The brushes on our dyson 27 have stopped rotating?

The brushes on our dyson 27 have stopped rotating,have cleaned brush but still not working. It’s not making a noise so don’t think anything is jammed. I can’t see how to get to belt to see if it’s loose.
Janice, May 2018
http://www.fixya.com/support/t20825574-dyson_dc27_brush_drum_fails_rotate_belt

https://manchestervacs.co.uk/DysonForum/index.php?topic=2305.0

https://www.dyson.com/support/journey/guides/17181-01.html

zsdgsd, May 2018
link Click here to see other fixes for Dyson 27.