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Ice dispenser door doesn't swing shut?

Whirlpool side by side about two years old with ice and water through freezer door. Little black door on ice chute is loose and doesn't swing shut after dispensing ice. This causes warm air to get into ice chute where it freezes together to block off ice. How do I fix black chute door?
Michelle, December 2006
I have the same problem.

Frig Dontwork, January 2007
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