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How can I fix my morphy Richards accents folding stand mixer?

once I was using the mixer and it was working perfectly, suddenly the bowl stopped spinning as well as the whisks.
I could hear what I assume was the motor working and trying to get them spinning but the bowl and whisks remained immobile. Sadly they haven’t worked since.
Isabel, March 2020
speed control not working well

rami, October 2020
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