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BT Graphite 2500 cordless phone?

My BT Graphite 2500 handsets constantly display the message 'NEW VIOCEMAIL' even though I have read and deleted all the messages. This makes it difficult to see if there are genuinely any new messages. Any ideas on how I clear this message so that it reads 'HOME' like it used to?

Jan, July 2021
link Click here to see other fixes for BT.