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Boiler problem?

why will my British gas 532/i not work on 12 degrees constant but works on anything else above that

kay, January 2023
Exactly what are you setting for 12 degrees constant? Hot water? Room temperature? Something else?

As far as I can see from the manual, there's no way to set room temperature on the boiler:

https://www.freeboilermanuals.com/assets/pdf/British-Gas/532-537-42-LPG.pdf

Is it the room thermostat you are trying to set as a frost precaution, maybe? If so, make and model of that.

Vhhjj, January 2023