I don't know if it is the same as coffee maker contact but assume it is. I purchased a Crofton waffle iron today and customer service number in the manual is 1-800-367-7373, company name Wachsmuth & Krogmann Inc., web site http://www.wk-usa.com, address 1800 Nicholas Blvd., Elk Grove Village, IL 60007. Apparently the only place that sells these appliances is Aldi's. We looked at the coffee makers also but don't like the cone type filters.
Hope this helps you
Jack Boyette (jboyette01@charter.net), January 2008