Clothes are consistantly tangling around agitator

Brian, April 2007

the machine does not go on to spin cicle

john, August 2016

my simpson does not work in washing locations, however works when in spin and rinse mode.

mick, March 2011

I'm into electronics, so I went looking myself... but the circuit is potted in epoxy which makes is next to impossible to work on.

The motor drive electronics has two sections - one for each direction of motor rotation. In one section a resistor had cracked and I only found it through careful observation and a lot of luck.

I dug through the epoxy and managed to fit a replacement component (10 cents worth!). It was not easy and the whole unit could have been wrecked - but I had an exact spot to target and my time was my own.

Don't even suggest this idea to a professional service guy. It would take too long and the outcome would not be certain - he wouldn't guarantee it in any way. These things were meant to be field replacements. Just get a whole new board.

The result was not pretty - but it has been working flawlessly for over 4 years now.

WARNING: If you have no experience, DON'T DO THIS!! LETHAL voltages are involved - and you're playing around in a wet area!

Michael, April 2010

I had the same problem, Had the Tech come out to look at it, simple replacement of the electronic control unit in the control panel, Part is about $80 , call out for tech was more of what ended up being a 15 min job. If it happens again, I would just get the control unit direct from a parts supplier in town andreplace it my self. It is dead easy, a few screws and unplug the leads and replace DONE.

Willo, March 2010

Ours is doing the same thing. The lint filter was broken and fell down into the centre underneath where it is meant to attach. The clothes started getting tangled at this time. I removed the filter and it's still doing the same.

Jenny, November 2009

Mine Too. If you can prize the lid open just enough so it dos'nt turn off you will see that the aggitator only spins in 1 direction not both hence the clothes get tangled. still waiting for answer myself.

David, August 2007