How to open and separate top from the bottom plastic shell in which is placed water preasure pump for washing the carpets so I could replace it with a new one? I unscrew 6 screws but still can't separate two plastics in which is vacuum motor and the pump.

renato, May 2004

I have one of these & the pump packed up just outside of the guarantee but Vax agreed to repair it FOC. Another year went by & the pump packed up again & the agent wanted about £50 to replace it so it has only been used as a vacuum ever since. A very unreliable machine as a carpet washer & very fiddly to set up. Number of times used as a washer about four! Take my tip & rent a proper carpet washer for about £15 for a day. Would never buy another VAX!

Barney, September 2012

Lez, Renato

Any ideas as to where I can buy a new pump or fix the old one?

slittle5, August 2005

Renato

I have a Vax Luna 1400 and for some reason I am no longer able to use it as a carpet washer. Although, I can still use it as a hoover. What do you think could be wrong with it? Could it be that it needs a new washer pump like yours? If so, where can I obtain one of these and roughly how much are they?

slittle5, July 2005

there is a handle on top of the lid, you need to remove the cover part of the handle, this will expose two further screws.

Lez, June 2004