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plug wire does not retract back into machine?

the electric plug will not retract back into the mach. what can i do to correct this problem the series number is 6500sr its my electrolux vacuum cleaner model number is n29604a my question is how do i correct tiis problem
vincent r haan, April 2007
Replace the cord reel. The spring mechanism or other parts have broken inside, causing it to jam. The reel is sold as one part, cord and all. I can supply the reel to you, email me at arctic@worldlynx.net

www.vacuumcleanerhelp.com, May 2007
link Click here to see other fixes for Electrolux.