I have brought some Phoenix inkjet cartridges to use in my Epson Stylus Photo 830U. The colour cartridge works fine but I cannot get the printer to recognise the black cartridge. If I do try to print in black "Installed ink cartridge cannot be recognised is displayed" Please somebody out there help me!!!

Pol, January 2005

when you put the black cartridge in did you get a message to as you if you still wanted to use the cartidge that you had put in? Did you click on yes if not that could be the problem. I would then try and put another black in. Keep the one you take out as you may be able to put it in at a later time.

Lorraine, March 2005

i use im ink cartridges havent had a problem with them
goto>>>www.inkcapital.co.uk

wardei,coronagixer, February 2005