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problem with samsung RS21DCNS fridge?

Hello I just got a RS21DCNS samsung fridge and I've not yet done the water installation. Is it normal that the temperature stays on -20°c and 3°c and that I'm unable to change it. None of the buttons on the panel seems to be functionning. But the fridge does work actually.
Thank you very much
Jac, May 2007
your child lock is on - hold down the child lock button for a few seconds and it will deactviate

Daz, May 2007
samsung engineer 07786610965

airkool@hotmail.co.uk, May 2007
link Click here to see other fixes for Samsung.