Hi Janice
first make sure that the switch that turns off the light is getting actuated as u close the door this is a common fault as the door drops with time 'if u open the door and depress the switch if u are quiet u should hear afan start to whirr now try the same by opening and closing the door if u dont hear the fan the door needs liftingif u do then try open the freezer door and on the inside u should see 2 screws that hold the plinth cover on, take this off and thoroughly clean any dust from behind use the vacuum hose,if its not these probs then call an engineer cos averything else is much 2 tech 4 a non eng
good luck
Steve, May 2007