We have a bench type Thetford cassette toilet (20ltr) in our van and the electric flush has stoped working. I have traced power to the fuse and fuse is OK etc. The pump works as I got a shower when using multi metre. The micro switch shows working (circuit) so I believe the fault in in the connection of the push down rod for flushing BUT how do I get into the switch??. There is a scewed cover but the cover would not drop off if the blade groove is still in situe. Help!!!! please

Andy 'N', May 2007

Hi guys, have had the same problem with the Telford toilet in my caravan and after researching and reading everyone's comments found an answer which worked for me.
Lift out the toilet roll holder on top of the toilet in the caravan, remove the insert by twisting and lifting it out. You will see a small water tube directly underneath. Using a torch you will see a screw that retains the pump retainer, take it out carefully, careful not to drop it into the tank. Lift out pump carefully. once out use a pair of pointy nose pliers to move the impeller at the bottom of the pump... hopefully it will move. Try the flusher now??? if it spins there was your problem, dirty water and lack of use gums up the impeller. Use some WD40 to lubricate the impeller ( a few sprays and flushes should do the it) and job done!! just refit everything to where it belongs and you have saved a couple of hundred dollars at least. but do check fuses first.
Hope this information helped? October 2015

John3138, October 2015

were is the fuse for a cassette toilet on abi daystar

william, June 2013

where is the fuse located at for the toilet

paul, May 2013

i had this problem and the motor was stuck inside the toilet its a bit of a nightmare to do but it can be done

jason, May 2012

Flush only works now and then changed the fuse but it's still the same. Thank you

Dave 2812, May 2012

swift challenger 490 se electric toilet flush no t working

Alan williams, April 2010

http://www.thetford-europe.com/web/show/id=43543/langid=42

Try this site.........

Ry, August 2009

did you get it working as we have the same problem this weekend and checked the 2 fuses and it still doesn't work any ideas of the problem not sure if the pump is working

fiona cummings, September 2007

I got what I required from Thetford.nl. also coppied to Len via e.mail.. Thanks all....

Andy N, June 2007

Thanks everyone. I contacted Thetford and have had reply asking for model etc. Mine is- Thetford Cassette Porta Potti 15 ltr flush tank and 20ltr soil tank. I have just e.mailed them details.
1/ Andy- yes checked fuse and got circut through also some type of oil ran out of the container.
2/ Len- Will do.
3/ Rob- Thanks I'm in contact with them.

Andy N

Andy N, June 2007

hi this may sound realy stupid but did you check the small fuse in the housing underneath the toilet because i've just had the same problems as you and a new fuse in the black screw fitting solved my problem hope this helps saves you some money cheers

andy, May 2007

hi did you get problem sorted/ i have exactly the same issue with mine if you no the answer please contact me on len@slippary.freeserve.co.uk many thanks

len, May 2007

Assuming you haven't done it yet try contacting Thetford www.thetford-europe.com they should be able to help. You can also download instructions.

rob, May 2007