i have windows xp home edition, i cant delete or quaranteen the file and it came up on scan ans trojan virus. How do i get rid of it?

nuege, February 2005

click this link to read detail before you buy!!

http://tinyurl.com/8ujar2

12opo, December 2008

The only thing that got rid of the Trojan StartPage.1 was from www.NoAdware.net it will cost you $35 but if it dosn't work then they will give you your money back. I'm sure it will work for you.
But start with downloading some free software and try that first eventually building up to some you have to pay for.
On my system I have Antivir, Spybot Search and Destroy, Diamond CS TDS3, Spyware Blaster and NoAdware.
All available through Google, most were free downloads others were ($8) and ($35). All have their own strengths and weaknesses.
All the sites I have listed are trustworthy so no worries about saying yes. Dont bother with Norton it does not work very well and says the system is free when it is still infected.
Good luck!

Bob the Builder, February 2005

There are files & registry entries to delete.
MSUPD5.exe is the trojan itself. You cannot end task on it because it has created a service in the services applet in the control panel under administrative tools. The service is some strange name with no description - like ocxfgjyk. Once you stop this service, you should be able to end task on the msupd5.exe or ending the service might shut down msupd5.exe althogether. Then remove the registry entries is the final thing to get. The registry entries create the service and load the trojan.

I fixed it myself like this:

1. Try to end task on msupd5.exe - verify that you cannot.
2. Verify strange service in Services applet.
3. Search registry for msupd5.exe entries and delete them.
4. Reboot
5. Check to make sure service is no longer there.
6. Find and delete the msupd5.exe from the c: drive wherever it is found.

That was it.

chad_work2001@yahoo.com, February 2005