the mains lead is faulty the straightners are coming on and then going off (flickering). Can you supply a replacement mains lead?

Carol Walker, June 2007

If you purchased them from a hairdressing salon they should have Royal Mail Special Delivery bags (FREEPOST) for you to return them to Jemella to have repaired (I believe that sometimes there is a charge if outwith warranty).

Fi, August 2009

i have the same problem! have you got your's fixed yet?

Nicole, June 2009

i want my ghd back

mobeen, April 2009

there is a guy selling the cables on ebay pokerx7 under ghd replacement cables for £22 i bought one for mine after my cable split and it now works perfectly they are dead easily replaced and they are a direct replacement for all models of ghds hes the cheapest on there and mine were perfect. Some guys on ebay if u send them away will fix them but they dont put the exact cable on

rachel, November 2007

Got the ghd's back in under a week. New mains lead. No problem, working well.

Roy, June 2007

My daughters have exactly the same fault. I have taken them to bits to find that it needs a new power lead, which is a sealed unit. Jamella refuse to supply one. I have found someone on ebay who will repair them for £17.99. Sending them away for repair tomorrow. He will fit a new lead but it will not swivel. If you go to ebay uk and type in 'GHD repair' in the search bar you should find it from there.
I will let you know how I get on.

Roy, June 2007