hello mike , we have the same f/freezer with water and ice dispenser........our water works OK but the same as yours no ice, I've been told by a friend who had the same problem that it usually is the water inlet pipe to the ice maker that freezes, when an engineer fixed his , he just heated up the water inlet pipe with an hairdryer, he was told it freezes when there is not enough food in the freezer............not sure if it will work, haven't tried it on mine yet but good luck
paul wylie, June 2007